COOKIE POLICY

1. Introduction

At Addax London Ltd, we use cookies to enhance your shopping experience, improve website functionality, and ensure seamless transactions. This policy explains how cookies are used on our website (www.addax.co.uk), what types of cookies we use, and how you can manage them.

By using our website, you agree to our use of cookies as outlined in this policy. If you wish to disable cookies, you can do so through your browser settings (see Section 5 for more details).

For further inquiries, please contact us at:

  • Company Address: Unit B20 Hastingwood Trading Estate, Harbet Road, London, England, N18 3HT

  • Email: support@addax.co.uk

  • Phone: 077 654 69 472

2. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. These files help our website remember your preferences, enhance navigation, and improve functionality. Some cookies are essential for the website to function correctly, while others help us analyze visitor behavior and personalize your experience.

Cookies are classified into the following categories:

  • Essential Cookies: Necessary for core website functionality (e.g., login, checkout, security).

  • Analytical/Performance Cookies: Help us track website usage, visitor behavior, and improve performance.

  • Functionality Cookies: Remember your preferences (e.g., language, shopping cart items).

  • Targeting & Advertising Cookies: Used for personalized marketing and advertising tailored to your interests.

3. How We Use Cookies

We use cookies to:

  • Ensure a smooth and secure shopping experience.

  • Remember your preferences and past visits.

  • Analyze website traffic and improve performance.

  • Provide relevant product recommendations.

  • Enable social media sharing functionalities.

  • Track user interactions through session replay tools like Mida to improve usability

We do not sell or share cookie data with external third parties for advertising purposes. Your data is only used within Addax London Ltd to enhance your experience.

4. Types of Cookies We Use

Types of Cookies We Use:

- Essential Cookies: Enable core functions like security, login, and checkout. (Stored for 12 months)

- Analytical Cookies: Track visitor activity, improve website usability. (Stored for 12 months)

- Functionality Cookies: Store preferences like language and region. (Stored for 12 months)

- Targeting Cookies: Display personalized advertisements and promotions. (Stored for 12 months

5. Managing & Disabling Cookies

You can manage or disable cookies at any time by adjusting your browser settings. Please note that disabling essential cookies may affect website functionality and limit your shopping experience.

How to Disable Cookies on Popular Browsers:

  • Google Chrome: Go to Settings > Privacy & Security > Cookies and other site data.

  • Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data.

  • Safari: Go to Preferences > Privacy > Block all cookies.

  • Microsoft Edge: Go to Settings > Cookies and site permissions.

For detailed instructions, check your browser’s help section.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Any updates will be posted on our website.

Last Updated: July 2025

Thank you for shopping with Addax London Ltd!